The first months of 2026 have been largely dedicated to testing and validating our AI solution, Mai Life.
Mai Life is an AI tool developed by Genair8 to optimise processes and strengthen the decision-making foundation for professionals working in municipalities and the private sector.
Administrative work currently takes up a large share of the working day for social caseworkers in Danish municipalities. Recent figures from the Danish Association of Social Workers show that professionals working with children and youth spend 48% of their time on administrative tasks, while only 18% is spent on direct contact with citizens.
Mai Life is designed to help address this challenge.
Strengthening the decision-making foundation improves quality
Mai Life can create an overview of long case files, generate structured summaries and help translate complex legal language into more accessible formulations.
The goal is not to replace professional judgement, but to support it by handling time-consuming preparatory work and strengthening the foundation for decisions.
Today, it typically takes a professional eight hours to review a case file of 1,000 pages, which is a standard length prior to a meeting with a citizen or a patient. In practice, there is rarely time to read everything in detail or retain all the information. Nevertheless, this material forms the basis for ensuring the quality of case processing in municipalities.
By comparison, Mai Life is able to review the same case within 10–15 minutes and subsequently generate a complete overview of all key activities in the case trajectory.
The AI solution then produces an advanced summary of each activity description contained in the 1,000 pages, structured in accordance with professional guidelines and applicable legislation.
This represents a substantial upgrade of the decision-making foundation available to the professional, thereby enhancing the quality of assessments and recommendations, while at the same time freeing up valuable time.
Procedural errors are currently found in 30% of case files
Mai Life can also verify whether the content of a case file complies with relevant legal and procedural requirements.
This will further strengthen the quality assurance of municipal case handling.
Testing with real data
The current testing phase is critical. It establishes the foundation of the solution and ensures that it can handle large volumes of sensitive personal data responsibly.
Testing is carried out using real case material, which makes the process complex. The system must be trained to interpret case files built on many different formats, templates, forms and tables. The testing takes place in collaboration with selected municipal partners. Early results are encouraging and have created strong expectations for the solution among the test partners.
First municipalities expected to go live in May 2026
Genair8 expects the first municipalities to move into operational deployment of Mai Life in May 2026, initially focusing on specialised services for children and youth.
In Denmark alone, 98 municipalities could potentially benefit from the solution. Over time, Mai Life is also expected to support professionals in other welfare areas, including healthcare and elderly care.
